FAQ

We specialize in luxury bedding collections including Bed Pillows, Bed Skirts, Bedding Sets & Collections, Duvet Covers, Mattress & Pillow Protectors, Pillow Shams, and Sheets & Pillowcases. Each product is designed to transform your bedroom into an elegant sanctuary.

Our bedding collections feature hotel-quality luxury with meticulous attention to detail. We focus on elegant designs, premium materials, and exceptional craftsmanship to ensure each piece brings comfort and sophistication to your bedroom.

Yes, we offer carefully curated Bedding Sets & Collections that coordinate perfectly to create a harmonious bedroom aesthetic. Our collections are designed to work together seamlessly.

We proudly ship worldwide from our Boston headquarters. However, please note that delivery to some remote areas and parts of Asia may not be available due to logistical constraints.

We provide two shipping methods:
• Standard Shipping ($12.95) via DHL or FedEx: 10-15 days delivery after dispatch
• Free Shipping for orders over $50 via EMS: 15-25 days delivery after dispatch
All orders are processed within 1-2 business days.

You will receive tracking information via email once your order has been dispatched from our Boston headquarters. Both shipping options include tracking capabilities.

For international orders, any customs duties or import taxes are the responsibility of the recipient. These fees are not included in your order total and are determined by your local customs authorities.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. Your financial details are processed through secure payment gateways.

We offer a 15-day return policy from the date of receipt. If your bedding doesn’t meet your expectations, please contact our customer service team to initiate a return.

We take great care in packaging and inspecting every order. However, if your items arrive damaged or defective, please contact us immediately at [email protected] and we will gladly assist you with a replacement or refund.

For returns due to manufacturing defects or shipping damage, we will cover return shipping costs. For other returns, customers are responsible for return shipping fees.

You can check your order status using the tracking information sent to your email once your order ships. For additional assistance, please contact our customer service team.

Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at [email protected] if you need to make changes to your order.